Beyond Words: The Power of Communication in Aviation
Pre-Conference Wednesday, October 29th
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19:00 - 21:00
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Welcome Party
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Day 1 Thursday, October 30th
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09:00 - 09:03
09:03 - 09:06
09:07 - 09:20
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Opening video
Video Seville
Opening Session – Official Opening Speech
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José Luis SANZ RUIZ - Mayor of Sevilla*
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09:20 - 09:25
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Opening Session - Welcome Address
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Sandrine de SAINT - SAUVEUR - President & CEO APG
Richard BURGESS - President APG Network |
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09:25 - 09:40
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APG World Connect Introduction
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John MELCHIOR - Managing Director Travel Group Consulting
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09:40 - 10:00
10:00 - 10:30 |
Opening Address
Panel Discussion |
The Power of Communication
How does a Head of State use communication to drive the State's agenda? Building a credible strategy for Air Transport Communication
Air transport communication as seen by a European leader: Is it effective, and why? Thierry BRETON - Former European Commissioner for Internal Market Interviewed by Victoria MOORES - Europe & Africa Bureau Chief Air Transport World (ATW) |
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10:30 - 11:00
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Coffee Break
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11:00 - 11:30
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Panel Discussion
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Enhancing the Passenger Experience Through Smart Communication
How successful communication can benefit the relationship between airlines and their customers Sir Tim CLARK - CEO Emirates Airlines Interviewed by Victoria MOORES - Europe & Africa Bureau Chief Air Transport World (ATW) |
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11:30 - 12:00
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Panel Discussion
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Communicate. Coordinate. Collaborate. Adapting Change Across Borders
Since air transport faces many of the same issues, challenges and regulations in every country, how can one speak in one language that is understandable and effective. Moderator: Marc ROCHET - President & CEO Aerogestion Nick CALIO - President A4A Jean-François COPÉ - Mayor of Meaux & President Roissy – Meaux Aeropôle |
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12:00 - 12:45
12:45 - 12:55
12:55 - 13:00
13:00 - 13:30
13:30 - 14:45
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Keynote Session
Award Ceremony
Closing Session
Aperitif
Lunch
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When Science Exceeds Fiction: Planetary Defense and International Cooperation in Action
Patrick MICHEL - Astrophysicist CNRS - ESA Hera mission Principal Investigator John MELCHIOR - Managing Director Travel Group Consulting
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15:00 - 16:00
15:00 - 15:20
15:30 - 15:50
16:00 - 16:30
16:30 - 17:00
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Business Connect Session 1
Blue Ribbon Bags
Travelsoft / APG Direct Connect
Coffee Break
Business Connect Session 2
APG Cargo |
Moderator - John MELCHIOR
A Win-Win Solution: Adding Revenue and Reliability Through Delayed Luggage Protection
Diego SZTERN - Sales Director The advantages of Direct Connect, the Air France experience
Bastien CROCHET - VP Sales & Marketing Moderator - John MELCHIOR
From Idea to Global Network Iako KHOMERIKI - Cargo Director |
From 18:30 Evening Program
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18:45 - 19:30
19:30- 20:00
20:00- 20:45
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Piano Concert
Transfer hotel to Gala Dinner location
Cocktail
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20:45- 22:15
22:15 - 00:00
22:30 - 00:00
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Gala Dinner
Music & Dancing
Transfer back to hotel
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Day 2 Friday , October 31st
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09:00 - 09:45
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Keynote Session
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A Vision of the Aviation World by a Pioneer of Decarbonized Aviation
Bertrand PICCARD - Founder & CEO Solar Impulse Interviewed by Jean-Paul BOUTIBOU - Director Airline Factory |
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Industry Affairs in Turbulent Times: Communication on Regulation, Policy and the future of Aviation
Communication has political and sometimes legal aspects. How can these worlds be reconciled? Haldane DODD - Executive Director Air Transport Action Group (ATAG) Interviewed by Victoria MOORES - Europe & Africa Bureau Chief Air Transport World (ATW) Leadership at 35,000 Feet: How to effectively communicate your brand & product offering in today’s age
Communication in air transport is a complex exercise. What are the most successful focal points? Moderator - Luis Felipe de OLIVEIRA - Former CEO Airport Council International Luis RODRIGUES - CEO TAP Martyn HOLMES - CCO Embraer |
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11:30 – 12:00
12:00 – 12:30
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Panel Discussion
Closing of session
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How does communication differ between American and European airlines?
Communication reflects the culture of the country of origin. How is it received in other parts of the world? Moderator: Marc ROCHET - President & CEO Aerogestion Montserrat BARRIGA - CEO European Regional Airlines Faye Malarkey BLACK - President & CEO Regional Airlines Association (RAA) Sandrine de SAINT - SAUVEUR - President & CEO APG
Richard BURGESS - President APG Network |
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12:30 – 14:00
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Aperitif and Lunch
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